About the Empowerment Design and Facilitation Track

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Joseph Pine and James Gilmore in their best-selling business book The Experience Economy state: “Nothing is more important or more abiding than the wisdom required to transform customers; and nothing will command as high a price.” And the gold standard for evaluating transformation is its ability to enable behavioral change. Whether it is around health, learning, management, or social change, the differentiator of any training program is if it has empowered participants to achieve their desired new behaviors.

In this track you learn how to integrate Empowerment Institute’s behavioral change methodology—the empowerment operating system—into an existing or new training.